looking for advice - ford truck in shop over 6 weeks......

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So I'm a contractor and I use my f350 daily for work (it's '17 with 60k miles on a 6.7).  Bring it in due to low power and check engine.  They say EGR valve is bad.  During replacement they break two bolts off in exhaust manifold.  FINALLY get new exhaust manifold installed and truck still has no power.  Now they say the DPF is 150% plugged.  Ford DPF's are backordered infefinitely.  My case has been escalated to someone at Ford, but does not really help and they do not know when the parts will be available.  Meanwhile, I need my truck (loaner does me no good since they do not have any F350 dually powerstrokes (which I need for towing).  Any advice?

 
Kraut_n_Rice said:
How do you 150% plug something?
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IDK, but ford found a way.  I'm at my wit's end.  At this point, not sure if the F bombs I'm dropping at the service are helping but at 6 weeks and counting - it cannot get worse..........

 
Man, that's a rough situation to be in. Manufacturers are mandated to supply parts for a model for 7 years after date of manufacture. Because of supply issues though, and how widespread they are, I don't know if there is a solution. Have you considered used? Is there a way to clean the DPF?

 
Because 50% plugged is considered 100%.  

Iirc the state is issuing exemptions for this kind of thing.  Maybe call the bar station near you a d see if you can put a delete in until the oem ones comes in.  

 
Our Honda Van needed a Transmission, Van was at Honda for 90+ days, nothing could change the parts inventory issue. We had to just wait.

Is buying or leasing a Work Truck an option to get you by? Could you write it off, etc. ?

 
That seems really premature at 60K miles. I have a 2020 and if it needs a dpf or egr valve at 60k it will be deleted. 

 
on semi trucks they can clean the filter burn it out in a oven. also the make some chemical cleaners and the can be power washed out. not sure if this is a option on a f350 because the filter itself might be removable. i guessing the bad egr valve caused the filter to clog. 

https://dalessuperstore.com/i-23911866-ford-6-7-powerstrokepickup-diesel-particulate-filter-dpf-1-year-warranty-2011-2021-ford-powerstroke-6-7l-pickup.html

found this quick online

i had a cat 336 excvator not go into regen and went to 125 percent and would not allow a forced regen i blew it out like a air filter with compressed air which lowered the back pressure enough the force a regen been good ever since a year ago. good luck

 
In hindsight I probably should have just deleted it, but ford said it was under warranty and they would replace it.  At the time I was ok with that because I did not know the part was on perma-backorder.  Such BS, because ford still making trucks so I guess all the dpf go to new trucks and not warranty claims.  Really looking forward to a nice recession when customer service and satisfaction actually means something....  FML......

 
being it is on back order with no expected date. i would get them to pay for a aftermarket or remanufactured filter third party

 
Check  Car-part.com  and see if you can find one...then tell Ford to buy it until the new one shows up. 

 
No, EGR valve will not cause DPF to plug up, at least not directly.  It's at 150% of it's capacity to store soot, not 150% plugged up to flow exhaust gas. It's at 150% because it hasn't gone through a regen for whatever reason, usually due from being inhibited by the ECM. There's a lot of things that will inhibit a regen, leaks detected on either side of the turbo, fuel delivery issues, improper or inadequate EGT values etc. I can't speculate what the problem could be without scan tool data from the ECM. 

Fwiw, at 60k on the odometer a DPF can typically be regened manually several times and brought back into service even if it is severely sooted up. Done it a hundred times, but I'm not the one working on it and I don't know all of the technical details surrounding the issue. 

Diesel engines and their emission systems are generally regarded as voodoo, there aren't that many who truly know how to fix them. Hang in there they will get it sorted out. 

 
I often wonder if inventories of critical parts are kept artificially low to persuade those in desperate need to purchase something on the lot. I think the whole supply chain issue excuse is a bunch of malarky. There has to be something much more evil calling the shots on a level beyond what the average Joe has access to. Makes you go hmmm.

 
KLC said:
I often wonder if inventories of critical parts are kept artificially low to persuade those in desperate need to purchase something on the lot. I think the whole supply chain issue excuse is a bunch of malarky. There has to be something much more evil calling the shots on a level beyond what the average Joe has access to. Makes you go hmmm.
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There isn't anything on the lot.   We build equipment using the F550 as a base, and are struggling to get them even though we have a standing order with the dealer for X number of units a year.

 
Check with Enterprise Truck rental.

I rent 250-550 trucks for towing from them once a year. Out of Denver. Costs me about $2500 for a month. 

 
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