No retirement, he’s busy as can be. Even trying to hire more employees, but has struggled to find more that want to work and do the quality that he expects. They have a “automated voice “ phone system as they struggle to answer phones. Just call, hit 1 for Tori and if she does not answer leave a message. Tell her in your message you’ve called before and did not get a call back. They will call you back.
True story; earlier this year they had done a bunch of work to my RV. One item was new front brakes. About a month after getting it back we had a 3 day Silver Strand beach trip planned. While getting ready during the week I noticed some oil looked to have dripped on the inside of the front wheel. Look like a wheel seal was leaking a little bit?
I called and left a message and a few hours later I get a call back from Barney. I explained it and he tells me he & wife are out of town for a wedding, and the shop was closed this week. But that he would call his son, to order & pick up new seals, then called an employee and told him to open the shop the next morning and replace the seals. Barney said get the coach to the shop at 7am and they will fix it so I can go camping later that day. I told him it does not look that bad? He said nope get it to my shop in the morning. Who does that? He could have said sorry, but drop it off Monday when I’m back and we are open.