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Mac

Mac

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Welcome to the world of BS finger pointing! Start with the with the coach service center, they "should" be able to find the problem.

To me sounds like a fuel pump issue or pick-up. Generator should always start right up, it primes itself.

Diesel or gas?

 
Oh so familiar with this scenario both with RV's and cranes. Anytime one mfg bolts something to another's the finger pointing ensues. Entegra's response is 100% BS. if its a hard start and it shuts off id check the fuel filter and connections and check valve to make sure its not sucking air or loosing prime, sounds like air in the system to me, if it was a pump or a kink in a line I don't think it would run well when warm. A decent diesel mechanic could diagnose quickly but I SERIOUSLY doubt a rv dealership employs one of those (-= I'd take it back to the dealership and talk to the service manager or GM, they need to diagnose, period. I'd put money on it being an RV issue not Onan. 

 
I dont know squat about how these are plumbed into the coaches (or the genny's themselves really), but it seems if you could take the fuel line off of the Genny & put it into a gallon of fuel & it starts 10 times out of 10............... its the coach. 

Bob

 
Im strictly against warranties, i dont believe any dealer could repair it in a timely and quality manner that i can myself.  These RV's are made cheap and quick with less skilled labor.  I can Youtube University or ask on a forum and gather enough info to fix it myself correctly.   Do you really trust a dealer to fix something that you rely on?  

 
Be patient, take it back to the dealer you bought it from. Nothing having to do with an RV will happen fast. My pusher was at my dealer for 9 months straight getting warranty work completed, and in the end not everything was addressed or resolved. There is no such thing as being in a hurry when it comes to anything to do with an RV, it doesn't matter how much it cost or if you just took delivery of it, or if you are jumping up and down screaming in the service drive, it will make no difference at all, the outcome will be the same.

So my suggestion is to write off the first year of your use and drop it off at the dealer and just wait it out like the rest of us had to. If you're lucky you might talk the selling dealer into cutting you a check for a few months of payments when it just sits on their lot waiting for repairs. My dealer was willing to write me a check for $5000, but only if I signed an agreement that I wouldn't get on the internet and piss and moan about the shitty service. 

If you've done your homework, this shouldn't surprise you. 

Fwiw, the diesel generator in my coach takes a long time to prime before it cranks and starts, sometimes 30 seconds if it's cold outside, that's an eternity for a task such as just starting the genny. 

 
KLC said:
Be patient, take it back to the dealer you bought it from. Nothing having to do with an RV will happen fast. My pusher was at my dealer for 9 months straight getting warranty work completed, and in the end not everything was addressed or resolved. There is no such thing as being in a hurry when it comes to anything to do with an RV, it doesn't matter how much it cost or if you just took delivery of it, or if you are jumping up and down screaming in the service drive, it will make no difference at all, the outcome will be the same.

So my suggestion is to write off the first year of your use and drop it off at the dealer and just wait it out like the rest of us had to. If you're lucky you might talk the selling dealer into cutting you a check for a few months of payments when it just sits on their lot waiting for repairs. My dealer was willing to write me a check for $5000, but only if I signed an agreement that I wouldn't get on the internet and piss and moan about the shitty service. 

If you've done your homework, this shouldn't surprise you. 

Fwiw, the diesel generator in my coach takes a long time to prime before it cranks and starts, sometimes 30 seconds if it's cold outside, that's an eternity for a task such as just starting the genny. 
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The Kubota glow plugs aren't in any particular hurry I've come to determine.

 
KLC said:
Be patient, take it back to the dealer you bought it from. Nothing having to do with an RV will happen fast. My pusher was at my dealer for 9 months straight getting warranty work completed, and in the end not everything was addressed or resolved. There is no such thing as being in a hurry when it comes to anything to do with an RV, it doesn't matter how much it cost or if you just took delivery of it, or if you are jumping up and down screaming in the service drive, it will make no difference at all, the outcome will be the same.

So my suggestion is to write off the first year of your use and drop it off at the dealer and just wait it out like the rest of us had to. If you're lucky you might talk the selling dealer into cutting you a check for a few months of payments when it just sits on their lot waiting for repairs. My dealer was willing to write me a check for $5000, but only if I signed an agreement that I wouldn't get on the internet and piss and moan about the shitty service. 

If you've done your homework, this shouldn't surprise you. 

Fwiw, the diesel generator in my coach takes a long time to prime before it cranks and starts, sometimes 30 seconds if it's cold outside, that's an eternity for a task such as just starting the genny. 
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This post brought back memories of our new pusher we bought back in 2004. I'd recommend a camping trip and bring a notepad, we would go camping, make a list, drop off at dealership, pick up and repeat the only reason we stopped this process was when the warranty expired. It was a wasted year of RV ownership for sure. 

 
Mac said:
Appreciate the constructive comments.  The finger pointing between these companies really sucks.

A few alibis...I live in Lake Havasu, bought it in Phoenix.  Not looking forward to a 3.5 hour drive each way and let's not forget their 3 month out scheduling.  

I'll be giving it a look myself (yes, a have been an employed mechanic in my lifetime, just pissed that I bought it new, paid extra for the warranty and...I'm older and grumpier)

I do agree it's not an Onan issue, not yet anyway.  I did have to reposition the fuel pump on my last trailer from the gen set to the fuel tank.  The pressure from a "push pump" just was enough to pull the fuel that far.  One issue with my make/model of moho, the generator is tucked up in the frame and not easily accessible.  Guess I'll have to go back to my aircraft mechanic days.
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What’s it doing

we have an Onan warranty facility in fontana, gladly help

 
Unless I missed it, I didn't notice your selling dealer, but have you tried NIRVC? I have not bought from them, but they seem to be a bit better run operation than typical. Folks I have talked to who did buy there seem pretty satisfied.

 
Only RV I have ever bought new was thru Headinjury, I bought from him because I trusted him to make sure things like this wouldn't happen.  Trusting dealerships and everyone involved sucks.  Heck even now to get chassis work done on a Moho 10 years old is nearly impossible if you have a gas rig.

 
High Sierra Dad said:
This was almost three years ago. So, all was good WAY before Headinjury mentioned anything about them stepping it up, even more. There was no "hoping", it actually happened.

My guess is that your old trailer isn't sitting in a field, rotting away somewhere.
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MAC sold the trailer and the new owner found frame damage the next day. None of us had any idea the frame was a problem. Mac was a true man of his word and refunded the sale and took the trailer back. He then paid to have the frame fixed and everything else that was found.  It sold shortly after that. The repairs made a big difference in how the trailer towed and good chance its fine now.  That trailer had many design faults that should not of been put on the owner. 

I'd be surprised if it was sitting in a lot and rotting away.

 
warranty always suck in your case i agree that its probably a fuel supply issue and should be diagnosed and covered by the rv manufacture and if it isn't the manufacturer should send it to onan to fix the problem that is the way it should be but it is not. on the other hand check the fuel lines your self there should be two lines one is a return and supply change the fuel filter. make sure the fitting are tight on the tank could be sucking air from a fitting. if you want to go a bit further remove both lines and put them in a bucket of diesel and see if that solves your problem observe the return line for air bubbles a small amount of air is normal caused by the injectors. there could be something stuck in one of the lines i clogged return line will shut it down as well. code 36 is a generic code for unintended shut down so no help there  https://www.cummins.com/sites/default/files/rv-manuals/A046L053.pdf

 
Mac said:
Chris, The generator is very difficult to start and will shut off after just running a bit.  Once it's warm, it runs fine.  I believe it's a fuel feed issue.  I'm going to see what I can do today to find a loose clamp or anything.  If the generator was more easily accessible, I'd have figured this out by now.

I'm being told if it's a feed issue, then it's a Jayco/Entegra issue and I am liable for the charges if I take it to Onan, since I didn't take it in to a Jayco repair center first.  This finger pointing BS is irritating. 

I truly appreciate the comment and the offer.  I may be in touch.
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When you are trouble shooting run it out of a bucket as one of your steps, that will eliminate finger pointing

check injector lines are tight if sucking air that could be your issue while cold and hot they expand

turn breakers off and try to fire it up to see if rotor/stator dragging

Just a couple thoughts

 
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The issues i had with the warranties,  they never fixed it correctly, seems like the only RV places that fix it correctly want to tag your insurance for some over inflated price,  everything that the dealership did was crap, 

If you want the manufacture warranty to fix it, take it back to them. 

I had the local dealer fix a list of items and not one of those items was resolved, after a year or two the issue popped up, them if fixed it myself. I can remember but i think i paid around $2500 to 3k for the warranty,   

They scared me into it,  and everything i replaced myself that did not work, The parts i replaced myself was around 5k over the years, so i should have just stayed away from the warranty.  

 
Most extended warranties only cover after the manufacturer’s warranty expired. 

I had a warranty that DID pay off, but only because it was through the financing company, so any repair shop was eligible, and everyone was willing to charge to it. 

Overall, warranties aren’t worth the paper they’re printed on.  No one wants to help anything but the number on your blood pressure machine. 

 
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